We often hear from our users that knowing when their viewers open the documents is crucial. It helps the sender determine when it’s time for a follow-up or, in the case of multiple opens, a quick check-in to address any potential confusion.
There aren’t any steps to take. Once you share a BaseStation document link, we'll notify you as soon as the viewer opens it.
The notification will include the document’s name and a link to the document itself.
Pro tip: If you name the document with the name of the recipient and the purpose of the document, it will help you make the most of the notification.
To be taken to the guided document editor, click the “View Document” button.
From there, you can click the “Stats” button in the top right corner.
A modal will appear showing the all the times someone opened and viewed the document.
